IT & software services

Keep client work moving alongside development.

Studio helps connect the client inquiry, agreed scope, project next steps and billing. Your technical team focuses on the solution while the AI team helps coordinate the client engagement.

See the workflow

For IT consultants, implementation partners and software teams delivering work for clients.

In everyday work

Keep the commercial side of client work together

From inquiry to agreed scope

Kairi helps clarify requirements, prepare proposals and retain client context. A new request can be connected to the previous agreement.

Project coordination

Madis follows the plan, client inputs and tasks needing attention. Technical progress information comes from your team or an agreed integration.

Project and recurring billing

One-off implementation and ongoing services can have separate billing bases. Recorded time and extras support invoice preparation.

Studio OS project view for tracking work, phases and agreements
Studio OS product view with sample data. Your workspace reflects your business.

Your expertise and decisions

Your team owns the technical solution

You estimate development effort, choose the approach and take responsibility for code, testing and service quality. Studio helps gather client communication and follow through on commercial agreements.

Development and support tools remain in their own environments. Connections to Jira, GitHub or a ticketing system need separate scoping; they are outside the standard workflow described here.

Before you start

Is Studio also a help desk and device management system?

This workflow covers client communication, service proposals, projects and invoice preparation. Ticketing, service-level tracking and device monitoring require the relevant tools and separately assessed connections.

Does it suit a software agency or a SaaS company?

The most direct fit is a team selling client projects and ongoing services. For a SaaS company, start by examining a specific workflow, such as customer implementation or consulting services.

The first step

Start with one part of your work

Choose one part of your day-to-day work, such as replying to inquiries, drafting proposals or preparing invoices. Together, we’ll identify what Studio can do, the information it needs and the decisions you approve.