Terms of Use

1. Service provider

Studio OS is provided by Hiiu AI Studio OÜ (registry code 17588629), Nõmme tee 1, Käina, 92101 Hiiumaa, Estonia (“Studio”, “we” or the “Provider”). Contact: info@hiiustudio.ee.

2. Scope and authority

Studio OS is intended for business and professional use and is not a consumer service. By registering, you confirm that you are at least 18 and authorised to act for, or with the permission of, the organisation being registered.

“Client” means the organisation for which a workspace is created. “User” means an individual authorised by the Client to access it.

3. Contract formation

A contract is formed when the registrant accepts these Terms and submits the registration form. Acknowledging the Privacy Policy is not consent to receive marketing.

If the parties sign a separate order form or written agreement, its special terms prevail, followed by the data-processing terms and then these Terms.

4. Trial workspace

The free trial lasts 14 days unless stated otherwise. No payment card is required and no paid subscription starts automatically when the trial ends. One person and organisation may receive one trial; we may reject duplicate, misleading, automated or abusive registrations.

• The workspace may contain fictional demonstration data.
• Usage, capacity and AI-budget limits may apply.
• The trial is not intended for critical production work or as the sole copy of data.
• After expiry, we may keep the workspace recoverable for up to 7 days and then delete it unless the Client upgrades.

5. Account security

Users must provide accurate information, keep credentials confidential and notify us promptly of suspected unauthorised access. The Client is responsible for its users, permissions, integrations and workspace activity except where caused by Studio’s proven breach.

6. Acceptable use

• Do not use the Service unlawfully, fraudulently, to harass, spam or infringe another person’s rights.
• Do not introduce malware, exploit vulnerabilities, bypass controls or disrupt the Service or another Client.
• Do not reverse engineer, copy or use the Service to build a competing system where the law permits this restriction.
• Do not enter special-category personal data, state secrets or exceptionally sensitive information without our prior written agreement.

7. Client Content

The Client retains all rights in data, documents and other content entered by its Users (“Client Content”). For the contract term, the Client grants Studio a limited right to host, copy, process and transmit Client Content only to provide, secure and maintain the Service and follow the Client’s instructions.

The Client confirms it has a lawful basis for Client Content and has given required notices to data subjects.

8. AI features and human responsibility

Studio OS uses AI to summarise information, create drafts and recommendations, and automate approved workflows. Output may be incomplete, inaccurate or unsuitable and must be reviewed before material use.

Studio OS does not provide legal, tax, accounting, medical or other regulated professional advice. External actions should remain subject to human approval unless the Client has deliberately authorised automation.

9. Integrations

Third-party email, calendar, file and accounting services remain subject to their own terms. We are not responsible for their interruption, modification or permissions selected by the Client and may suspend an integration where needed for security.

10. Studio intellectual property

Studio and its licensors retain rights in the software, design, model configuration, generic workflows, documentation and marks. The Client receives a limited, non-exclusive, non-transferable right to use the Service for internal business purposes during the contract.

11. Confidentiality

Each party protects the other’s non-public business, technical and security information with reasonable care and uses it only to perform the contract. This does not cover information lawfully public, previously known without restriction or lawfully received from a third party.

12. Data processing terms

For personal data in Client Content, the Client is controller and Hiiu AI Studio OÜ is processor. Processing covers hosting, organisation, retrieval, analysis, AI processing, transmission to Client-selected integrations and deletion for the duration of the contract and agreed retention period. Data may concern Users, employees, customers, leads, suppliers and partners and include contact, communication, project, task, document and billing data.

• Studio processes data only on documented Client instructions and under the contract unless law requires otherwise.
• Authorised personnel are bound by confidentiality and Studio applies risk-appropriate technical and organisational security measures.
• The Client gives general authorisation for necessary subprocessors. Studio remains responsible for their data-protection obligations and gives reasonable notice of material changes.
• Studio reasonably assists with data-subject requests, incidents, impact assessments and regulatory consultations.
• At termination Studio deletes or returns personal data, subject to technically available export and mandatory retention.
• Studio provides reasonably necessary compliance information. Audits must be agreed in advance, protect other clients and may be charged where driven by a Client-specific request.

13. Availability and changes

We aim to keep the Service secure and available, but the trial has no service-level guarantee. We may maintain or change features and suspend service for an emergency, security risk, legal duty or material breach.

14. Paid service

A full licence, price, usage and support are agreed separately. The trial creates no payment obligation and an upgrade requires separate confirmation; we do not charge automatically.

15. Termination

The Client may stop using the trial at any time. We may suspend immediately for a security risk, unlawful use or material breach. Otherwise, the trial contract ends after the trial and retention period. Rights intended to survive remain effective.

16. Warranty and liability

The Service is provided as available. To the extent permitted by law, we exclude implied trial warranties and liability for lost profits, indirect loss and recoverable data loss.

Studio’s total liability is limited to fees paid for Studio OS in the 12 months before the event, or EUR 100 for a free trial. This does not limit liability for intent, gross negligence or liability that cannot legally be limited.

17. Amendments

We may update these Terms when the Service, law or security requirements change. We publish the new version and effective date, give reasonable notice of material changes and request renewed acceptance where necessary.

18. Governing law and disputes

Estonian law applies. The parties first seek a good-faith negotiated solution; unresolved disputes are heard by the competent Estonian court.

19. Contact

info@hiiustudio.ee · Hiiu AI Studio OÜ, Nõmme tee 1, Käina, 92101 Hiiumaa, Estonia.